Upgrade BO XI 3.1 SP5 to SP6
Currently using XI3.1 SP5 do i need to uninstall SP5 before installing SP6? As, i am getting the following error message:
Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel.
I checked and no existing SP6 version is installed….
So, do i need to uninstall SP5?